Tandri, W. T., and Genoveva. “DRIVING CUSTOMER LOYALTY: THE ROLES OF SERVICE QUALITY, TRUST, AND SATISFACTION IN XYZ E-COMMERCE”. Jurnal Ekonomi &Amp; Manajemen Indonesia, vol. 25, no. 1, June 2025, pp. 120-3, doi:10.53640/jemi.v25i1.1943.