RAHARJO, S.; SUPRAPTO, H. Analisis Indeks Kepuasan Masyarakat Pelanggan PDAM Tirta Mahakam Cabang Tenggarong. Jurnal Ekonomi & Manajemen Indonesia, [S. l.], v. 19, n. 2, 2019. DOI: 10.53640/jemi.v19i2.694. Disponível em: https://ejurnal.unikarta.ac.id/index.php/jemi/article/view/694. Acesso em: 1 feb. 2023.